krikay App Privacy Policy

Effective date and brief summary

Effective date: July 2026; using the krikay App you know what information is needed and how long it remains

To keep personal data minimal, only the parts necessary for login, account security, and service operation are used

Legal basis for data use in the krikay App

When someone uses the krikay App, data is processed on several clear grounds: to operate the service, maintain security, and verify the account; these three purposes form the main basis.

For Bangladesh users, consider a simple example: if someone in Dhaka uses bKash to start a session, a login token, device type and timestamp may be stored to detect suspicious activity.

What Bases Apply

• Information required to operate
• Security and fraud prevention
• Where User Consent Is Required
• Complying with legal obligations

If you change your preferences, some cookies can be disabled, but turning off session cookies may make krikay Login a bit troublesome.

Data Protection and krikay Download

Running the APK after downloading krikay Download shows device permissions; files, account and device information remain on separate layers so data from one place does not easily reach another.

Many users using Rocket or Nagad may first see security questions; therefore, if an unusual device login occurs, additional verification may be shown, and it ends in two steps.

We reduce risk by regularly monitoring logs, limiting access, and device-based identification; thus the typical user experience remains smooth, but internal controls stay strong.

How cookies work

Cookies are used to remember login, retain language, and keep the page navigation smooth; they're small data files, so they show less, but do a lot behind the scenes.

If you want you can delete cookies from the browser; this may require logging in again, but privacy control remains in your hands.

Your Rights and Data Control

You can view your data, correct it, and request deletion of unnecessary parts; this is your personal right, and krikay explains it in plain language.

You may also request a clear explanation of how data is used; if you wish, you can also submit a separate verification request for transactions related to bKash, Nagad or Rocket, if they are linked to your account.

Actions You Can Request

• View Data
• Correct Errors
• Change Consent
• Raise Objection

Some requests take up to 7 business days to process; for larger requests, additional identity verification may be required to prevent someone else from acting on your name.

Lead Supervisory Authority and Complaint Pathways

If you have any EU-related matter, comply with the Lead supervisory authority rules and inform krikay's support team first, as many issues are resolved there in one go.

Dhaka-based users have open contact channels; if issues are not resolved, steps to file a complaint with the relevant authorities are available, and the documents are prepared in plain language.

What happens when a complaint is

If anyone believes there is an issue with data use, start with what happened, when it happened, and which page it was on

We investigate the matter, and if needed, compare account, cookie and access logs; if possible, cross-check with krikay Login history to provide a quick response so you are not left waiting.

If needed, the krikay App help page, krikay Login documents, and krikay APK information can be viewed together, keeping transparency throughout the process

More essential pages

Reviewing the app, login, and rules at the same time helps you understand everything

• krikay App Setup Guide
• krikay Login Support
• Terms and Conditions and Privacy
• Responsible use guidelines